NCAtrak Support

NCAtrak Set Up 3

• CAC/MDT Set Up
• Data Field Customization
• Adding Agencies and Personnel

Miscellaneous Administration Help Documents 2

• News
• Logs

User Profile Information 3

• Password Reset Self-Service
• Update My Profile
• Browser Old Password & Saving Passwords

Security Officer 1

• Security Officer NCAtrak Features

New User Initial Training 9

• Setting up NCAtrak with Video Tutorials
• Overview of Case Tabs with Video Tutorials
• Overview of MDT Management with Video Tutorials
• Creating Cases with Video Tutorials
• Home Screen Features with Video Tutorials

View all 9

New Subscription Information 1

• FAQ New Subscription

Create a New Case 5

• Steps to Create a New Case in NCAtrak
• Add Names
• Biography
• Create New Case(s) Glossary of Terms included
• Aliases and Nick Names

NCAtrak Field Guide 0

Referral Tabs 3

• General Tab
• People Tab
• Presenting Tab

Forensic Interview 4

• Forensic Interview (FI) Tab
• iRecord NCAtrak Integration
• iRecord SSL Certificate Information
• iRecord Tab NCAtrak Guide

Mental Health Tabs 5

• Mental Health Tab - Basic
• Mental Health Tab – Treatment Plans
• Mental Health Tab – Case Notes
• Mental Health Tab - Assessments
• Mental Health Case Notes New Features

Medical Tab 2

• Medical Tab - General
• Medical Tab - Details

Victim Advocacy 3

• Victim Advocate (VA) Tab
• CPM-PTS Tab
• How to add a Screener on the VA Tab

Investigative Partner Tabs 4

• Child Protective Services (CPS) Tab
• Law Enforcement (LE) Tab
• Prosecution Tab
• Charges Pick List

Case Attachments Tab 3

• Case Attachments
• Document Upload – User
• Document Upload – Security Officer

MDT Management 4

• Getting Started with MDT Meeting Management in NCAtrak
• Overview of Multidisciplinary Team (MDT)Meeting Setup
• Multidisciplinary Team (MDT) Management
• Multidisciplinary Team (MDT) Tab

Create an Attendee List for MDT Meetings 1

• MDT Attendee Set Up

Create a Roster 2

• MDT Create Roster Page
• Ready for MDT Check Box

MDT Meeting List and Details 3

• Multidisciplinary Team (MDT) Meetings List
• How to Add and Delete a meeting on the MDT Tab
• MDT Meeting Copy to Co-Victim

NCAtrak Features 7

• Appointment and Session Reminders
• Deny User Access to Cases
• Events Calendar Feature
• Roles to Limit Access to NCAtrak
• Create Session Feature

View all 7

NCAtrak Email/Text Reminder Features 2

• Appointment Reminder Feature
• MDT Email Feature

Search Help Documents 3

• Searching Cases
• Searching People
• Searching Personnel

Home Screen 5

• Home Page
• Home Screen Case List Fields
• Open and Closed Cases
• Calendar
• NCAtrak Menu, Header, & Footer

Custom Reports 6

• Custom Reports
• NCAtrak Report Templates Video Tutorial
• Adding a New Query Video Tutorial
• Trouble shooting a query
• Reportable Fields for CACs in NCAtrak

View all 6

Dashboard 2

• Dashboard - User
• Dashboard – Security Officer

Management Reports 1

• Management Reports

Schedule Reports 1

• Report Schedules

Case Report Tab 2

• Case Report Tab
• Case Report Video Tutorials

Report Set Up 1

• Report Setup

2025 NCA Report 3

• 2025 NCA Report Changes
• NCA Report Dictionary and Terminology Resource
• NCA Report Questions

NCA Report Video Tutorials 2

• NCA Report Help Videos for NCAtrak Users
• NCA Report Tutorial for Manual Submitters

NCA Report Help Document for NCAtrak Users 1

• NCA Report for NCAtrak Users

2024 Report 1

• NCA Statistical Report Submission Instructions for Manual Submitters

NCAtrak Policies and Procedures 3

• 2007 NCAtrak Policies and Procedures
• 2011 NCAtrak Required Reading & Start-Up Assistance for Users
• Security And You

NCAtrak Security Features 3

• NCAtrak Security Features
• Powerful. Secure.
• NCAtrak Security Tools

Data Transfer 2

• Data Transfer – Process Referral Data and Create New Case(s)
• Data Transfer Log

Chapter NCAtrak Information 2

• NCAtrak Features Flyer
• Chapter NCAtrak Information

Chapter NCAtrak Set Up Instructions 1

• NCAtrak Set Up for Chapter NCAtrak

Chapter NCAtrak Reports 3

• Chapter NCAtrak NCA Report Statistics
• Reportable Fields for CACs in Chapter NCAtrak
• Steps to create a Query in the Chapter NCAtrak for Yearly Referral Totals

NCAtrak Chapter Video Tutorials 1

• Chapter NCAtrak Video Tutorials