NCAtrak Support

The “Agencies” page provides a way to maintain a list of all of the agencies that are a part of the CAC’s multidisciplinary team. It also includes agencies ...

Each user of the system is required to have at least one “Role” assigned to them before they can work in NCAtrak. A user’s role determine what type of acces...

Please see the attached video tutorial on how to set up roles in NCAtrak. Click Below to see Help Documents: Roles

The Personnel page provides CACs with the ability to maintain a list of personnel that provide services to children, and/or refer children for services. The...

Please see the attached video tutorial on adding personnel to NCAtrak.  Click below to see Help Documents: Personnel

Please see attached video tutorial on how to perform a personnel search in NCAtrak.  Please click below to see Help Documents: Personnel Search

Moving personnel from active to inactive. Removing personnel from pick lists.  Equally important to creating a user, is removing users. When someone lea...

Cleaning up agencies and personnel. When personnel no longer work with agencies it is important to remove them from picklists to keep your picklists more ma...